Returns and Exchanges Policy

You can return your item for a refund or exchange up to 30 days after receiving your item. All items must be unworn and unwashed with tags attached. Unfortunately, we are unable to accept items that don't meet this criteria or are non-returnable. 

We'll send you a free trackable shipping label for the exchange of your item(s).

All exchanges will be sent to the original order address. 

All refunds will be placed on the original payment method. 

Face masks and sale items cannot be returned.

Return Instructions

1. Read our Returns and Exchanges Policy above.
2. Email the following information to customercare@pantavus.com:
   
   Order #:

   Order Date:
   First and Last Name:
   Email Address:
   Request (Return or Exchange):
   Message:

3. You'll receive a response with instructions.
4. Send your items to the following address:
   
   Pantavus Clothing
   1624 Franklin St.
   Vancouver, BC
   Canada V5L 1P4

When we receive your items, we will either exchange them or refund you within 7 business day.

Problems?

Send us an email at hello@pantavus.com if you have any questions or concerns.